Frequently Asked Questions

GET A FREE QUOTE!

Contact Us

  • 1. What types of security systems do you install?

    We install a full range of systems including, video surveillance (CCTV), access control systems, intercoms, doorbell cameras, and smart home security solutions.

  • 2. Do you offer security system installation for both residential and commercial properties?

    Yes — we provide installation services for homes, apartments, multi-unit buildings, offices, and commercial facilities.

  • 3. What areas in Brooklyn and NYC do you serve?

    We serve all neighborhoods in Brooklyn and across New York City, including Manhattan, Queens, the Bronx, and Staten Island Long Island 

  • 4. What’s the difference between a DIY system and a professionally installed system?

    DIY systems are usually pre-configured kits you install yourself, while professional systems are custom-designed, hardwired or integrated to your property’s needs, and set up by trained technicians for optimal performance and reliability.

  • 5. Do you offer smart home security solutions?

    Yes — we install systems that integrate with smart devices for lighting, locks,  and voice assistants.

  • 6. Can I control my security system remotely?

    Yes — most of our systems include mobile app access so you can monitor and control your security from anywhere.

  • 7. Do your systems include 24/7 monitoring?

    We offer both self-monitoring and 24/7 professional monitoring services.

  • 8. How do I know which security system is right for my property?

    We provide free on-site or virtual security consultations to assess your needs and recommend the best system for you.

  • 9. Are your surveillance cameras high-definition and night-vision capable?

    Yes — our cameras offer HD resolution, infrared night vision, and many also feature motion detection and wide-angle views.

  • 10. Can you install doorbell cameras and intercom systems?

    Absolutely — we install wired and wireless doorbell cameras, video intercoms, and audio intercom systems.

  • 11. Do you offer access control systems for businesses or multi-unit buildings?

    Yes — we install keycard, fob, PIN code, and biometric access systems.

  • 12. Is there a warranty or ongoing support included with installation?

    Yes — all new installations come with a 2 year warranty, plus we offer ongoing maintenance and technical support packages.

  • 13. Can you integrate my existing security devices with a new system?

    In many cases, yes — we can often integrate compatible devices into your upgraded system.

  • 14. How long does a typical security system installation take?

    Most installations are completed within one day, though larger or more complex projects may take longer.

  • 15. What is the cost of a custom security installation?

    Pricing depends on system size, features, and property requirements — we provide free quotes after a site assessment.

  • 16. Do you provide security consultations or assessments?

    Yes — we offer free consultations to identify vulnerabilities and recommend solutions.

  • 17. How secure is the mobile app used for monitoring?

    Our apps use encrypted connections, multi-factor authentication, and comply with industry security standards.

  • 18. Are your systems compatible with Alexa, Google Home, or other smart home platforms?

    Yes — many of our systems work with Alexa, Google Home, Apple HomeKit, and other smart platforms.

  • 19. Can you upgrade an outdated or broken system?

    Yes — we can repair, modernize, or fully replace older systems.

  • 20. What should I expect during the installation process?

    Our technicians arrive on time, install and test all equipment, provide hands-on training, and clean up the work area before leaving.